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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A context menu will open. It contains detailed information about all the actions that you can carry out on the given page. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge variety of instructional video clips demonstrating how to use our Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, examine our comprehensive Frequently Asked Questions database, which comprises questions asked by real users and provides practical solutions. We periodically update our Frequently Asked Questions section with new entries so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our excellent team of customer service technicians available 24-7-365 and eager to assist you with any query. Each support ticket you open will be responded to within one hour (the average support ticket response time being about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 122554

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com