Context HelpIf you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A popup will open. It comprises exhaustive info about all the operations that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly return to your work.
Video TutorialsWe have a huge range of educational videos illustrating how to use our Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't discover the answer you need, have a glance at our comprehensive FAQ section, which covers questions asked by real individuals and offers real solutions. We regulary "revamp" our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations related to our platform.
Ticketing SystemIf you still can't find the answer you are looking for in the FAQ section either, we have a fantastic team of tech support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you submit will be responded to in less than sixty minutes (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get an answer to your question.
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Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com